Privacy Policy

What We Collect

When you phone us, we may record your name, phone number, details of your home and heating system, utility account information and other details you choose to provide.

When you browse the site, technical data such as browser type, device type, pages viewed and approximate location from your IP address may be collected automatically.

How Information Is Used

Information is used to answer questions, design and price heat pump projects, prepare rebate and loan documents and schedule visits and installations.

We may also keep conversation records and use general data to improve our services and this website.

Cookies

This site may use cookies and similar technologies to understand usage. Browsers can be set to refuse cookies, though some features may then work differently.

Disclosure to Others

We do not sell personal information. For rebate and loan programs, we share what is required with parties such as program administrators, utilities, participating lenders and inspectors.

We may also share information with service providers that support our operations, or when required by law or to protect rights and safety.

Security

Reasonable measures protect the information you provide. No storage or transmission method is entirely secure, so absolute security cannot be assured.

Your Options

You may ask what information we hold, ask for corrections or deletion, or ask us to stop contacting you. Phone the number below to do so.

External Links

This site may link to other websites, including program and lender pages. Their content and privacy practices are their own.

Children

This site is intended for adults. We do not knowingly collect personal information from children under 13.

Policy Changes

This policy may be revised periodically, and the date at the top will change when it is.